Developing a consumer satisfaction scale modelled on the confirmation/disconfirmation paradigm release_rev_d90ac139-86f6-48b4-aa1b-611e38d39763

by Elizabeth Heather May. White

Published by University of Alberta Libraries
Release Year 1997
Publisher University of Alberta Libraries
Type  article-journal
Stage   published
Year   1997
Work Entity
grouping other versions (eg, pre-print) and variants of this release
Revision

This is a specific, static metadata record, not necessarily linked to any current entity in the catalog.