Human-Centred Artificial Intelligence for Designing Accessible Cultural Heritage release_ny5szod52bd4vkcv74pwbfsv54

by Galena Pisoni, Natalia Díaz Rodríguez, Hannie Gijlers, Linda Tonolli

Published in Applied Sciences by MDPI AG.

2021   Volume 11, p870

Abstract

This paper reviews the literature concerning technology used for creating and delivering accessible museum and cultural heritage sites experiences. It highlights the importance of the delivery suited for everyone from different areas of expertise, namely interaction design, pedagogical and participatory design, and it presents how recent and future artificial intelligence (AI) developments can be used for this aim, i.e.,improving and widening online and in situ accessibility. From the literature review analysis, we articulate a conceptual framework that incorporates key elements that constitute museum and cultural heritage online experiences and how these elements are related to each other. Concrete opportunities for future directions empirical research for accessibility of cultural heritage contents are suggested and further discussed.
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