Dashboard for Evaluating the Quality of Open Learning Courses
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Gina Mejía-Madrid, Faraón Llorens Largo, Rafael Molina-Carmona
Abstract
Universities are developing a large number of Open Learning projects that must be subjectto quality evaluation. However, these projects have some special characteristics that make theusual quality models not respond to all their requirements. A fundamental part in a quality modelis a visual representation of the results (a dashboard) that can facilitate decision making. In thispaper, we propose a complete model for evaluating the quality of Open Learning courses and thedesign of a dashboard to represent its results. The quality model is hierarchical, with four levelsof abstraction: components, elements, attributes and indicators. An interesting contribution is thedefinition of the standards in the form of fulfillment levels, that are easier to interpret and allow usinga color code to build a heat map that serves as a dashboard. It is a regular nonagon, divided intosectors and concentric rings, in which each color intensity represents the fulfillment level reachedby each abstraction level. The resulting diagram is a compact and visually powerful representation,which allows the identification of the strengths and weaknesses of the Open Learning course. A casestudy of an Ecuadorian university is also presented to complete the description and draw newconclusions.
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