Building Customer Loyalty in Intercultural Service Encounters: The Role of Service Employees' Cultural Intelligence release_4iktoxt4s5hitgmnnqb4yn5pju

by Nicholas G. Paparoidamis, Huong Thi Thanh Tran, Constantinos N. Leonidou

Published in Journal of International Marketing by SAGE Publications.

2019   p1069031X1983795

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Date   2019-04-18
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